Interview Guides
Interview Questions Relationship Vehicle Sales
Sell motor vehicles to consumers.
Download below a PDF version of interview questions for Relationship Vehicle Sales
Top Interview question for "Relationship Vehicle Sales"
Sales
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What interests you most about our dealership?
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Why do you want to work in vehicle sales?
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What strategies do you use to convince a person to buy a car?
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What's the most common reason that people who don't buy from you give as the reason for declining the sale?
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Describe how you prepare for a customer. What questions will you ask the customer?
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Tell me about your most difficult sales experience.
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What approach would you take selling to a customer who seems overwhelmed by all of the options available at the dealership?
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Tell me about your sales volume in the last two years. What have you done to influence it?
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What do you do in the event that the customer's initial answer to you is "no?"
Composure and Customer Service
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How do you go about establishing rapport with a customer? What have you done to gain their confidence? Give an example.
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What do you do when you don’t know the answer to the customer’s issue?
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What does customer service mean to you?
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Tell me about a conflict you handled well and one you didn’t handle well.
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What process do you use to calm an upset customer?
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What would you do if a frustrated customer complained about a widely known problem with the company’s product?
Negotiation and Communication
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Explain your methods for negotiating a car's price with a customer.
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How do you explain advanced car features to a non-technical consumer?
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Tell me about a time when you had difficulty understanding a customer. What did you do?
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How do you disseminate information to other people in the dealership? How do you decide what's important?
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Buyers may initially work with one salesperson then come back at a later day to make the purchase. Do you have any experience working as a team with other salespeople to close a sale?
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